Our Customers
We currently have systems in 25 countries around the world. Mainly multi-nationals, but also medium sized organisations. All these customers have one characteristic in common : they all want ‘the best-money-can-buy’ for their human communications. All these companies do have prior, extensive, in-depth experience with other video-conferencing and telepresence systems. They all been able to ascertain the weak points of these ‘classic’ systems.
The reasons for choosing 3D TelePresence are not coincidental. There are compelling business reasons to choose for 3D TelePresence. The ROI of the equipment is very favorable because people use the systems gladly and spontaneously. People do not get ‘meeting-tired’ when using these systems, sometimes for many hours. Wherever these systems are in operation, they are typically used almost all day; from morning till evening. It IS as effective as being there. As a result a lot of money and time is saved by not having to travel. The VOI or Value on Investment is formidable because of the natural human communication and because of all the positive interpersonal and business effects resulting from this improved communication.
Thanks to the "authenticity in human communication" the systems are being successfully deployed in many different B2B AND B2C applications. Foremost, in applications such as internal communications : business meetings and collaborative teams, but also "vertical" applications such as : distant learning, HR activities including recruitment, job reviews and assessments, telepresence reception desks and Points of Information stations, Events and Conferences featuring key-note speakers from a distant location, tele-medicine, retail banking, private banking, etc. (see ‘applications’) .
It is now possible to be global and personal at the same time, from the comfort and safety of your office, without the time, hassle and security issues involved with todays¹ traveling. Besides addressing these compelling business needs, the more ‘soft’ arguments for companies to choose for 3D TelePresence are also not to be underestimated either : using these systems does effectively help to reduce CO2-emission and it does improve the quality of life by offering the co-workers the valuable benefit of only having to travel when they really have to or want to.
Teleportel has experience in dealing with telepresence customers since 2001. We would like to share some insight in the business motivation of our customers, to choose for our systems. This is a summary of many years inputs of many users. The following are the six (6) most often returning reasons why our many customers choose for this advanced communication technology:
- A lot more realistic and authentic. It actually works !
All our customers do have years-long prior experience with video-conferencing or ‘classic’ telepresence. Better than anyone else do they understand the limitations of these ‘classic’ technologies. Even though they are full HD (which is by the way only a detail in the human communication-experience mix). Especially the absence of eye-contact is perceived as a serious flaw. Without eye-contact it is not possible to convey trust. It is also very disturbing - during a meeting - never knowing to whom or to where the remote people are looking ! But still, this is what happens with the classic alignment of the camera. Moreover, the sense of presence of the 3D TelePresence systems is not comparable to any ‘classic’ video conferencing or telepresence system. The human-centric communication feels as real as being in the same room. In most of the cases, our customers use the systems almost full-time because it is that easy and natural to use as stepping into a meeting room to talk to physically-present people. To all our customers this intensive usage of the systems, contrasts enormously with their legacy systems that were hardly ever used. The users’ acceptance is extremely high because of the ‘natural’ and ‘spontaneous’ communication; just by clicking the proverbial ‘one button’. It is not an exaggeration to say that Teleportel delivers what others promise. Do not take our word for it, do not take our competitors’ word for the opposite,….. but ask our customers who have been using both the ‘classic’ and the Teleportel systems. Or contact us for a live demonstration because it is only by experiencing 3D TelePresecence personally, that it will be possible for you to grasp the true value and the compelling business reasons for using the technology.
- Increased business efficiency
The available dedicated systems for one-to-one, one-to-few, one-to-many, few-to-few, many-to-many meet almost all business communications needs. Our advanced solutions give you the edge by helping you collaborate better, faster and more efficiently. But the most important is not the efficiency but the effectiveness : we help you not only doing things right, but especially doing the right things : without the distraction of travel, people can focus on simply doing business. Doing the things they were hired to do.
- Improved personal business communication.
As spontaneously as an e-mail but a lot more personal. Many studies have shown that body language communicates approximately between 55% and 70% of what people want to express (or do not want to express !). Undoubtedly, face-to-face meetings are still the most effective way to build real relationships, especially on joint projects- which may involve people in several countries and continents. Our systems are personal, immediate, yes even ‘intimate’. The VOI (Value on Investment) is phenomenal.
- Creating a better work/life balance.
What was once seen as a perk (business travel) but the appeal of jetting around the world on business is waning. Traveling in our leisure time, stringent security measures, pandemic outbreaks, etc…. simply turn business travel more into a hindrance to a proper work/life balance. Business travel is still valid, useful and absolutely necessary in many situations. But for sure not in all situations. Thanks to our systems, the mix of communications changes dramatically. Instead of traveling once per week to Manchester, you can now travel once per month to Manchester and ‘meet the people in person’ (using our systems) 2 or 3 times per week, for – say – half an hour. That does not only improve your work/life balance, but it also improves the quality of communication because shorter, multiple, face-to-face contacts are more efficient and effective than single, long meetings.
- Meeting environmental responsibilities.
Corporate social responsibility is playing an increasingly important role on businesses’ agendas. Besides rising fuel prices pushing up airlines fares, there is the environmental cost of business travel, as more and more companies have to account for their carbon footprint. Companies with an environmental conscience – including those that have to prove their ‘green credentials’ to their stake-holders –appreciate that this technology is a viable, socially responsible method of communication.
- Cost savings.
A vastly improved price/performance ratio, in combination with a high level of usage, makes the system genuinely affordable. Quite frankly : this is a no-brainer. Businesses face increasing pressures to cut costs and demonstrate an effective ROI (return on investment) from technology. Making these state-of-the-art communication systems a key part of their telecommunications ensures they realize the true value of their existing IP network investment, besides saving on unnecessary business travel. It is now feasible to add this technology to every employees’ desktop. There is no need for extra office space. The systems are easy to set-up and use and there is minimal implementation cost of training. People can now work from home – or any other location – and still stay ‘connected’ with their peers, management, customers, etc…. You can be a lot more productive and more cost-effective almost straight away.
- Business Cases.
EN-Capgemini-Belgium.pdf
EN-ABN AMRO.pdf
