Best customer experience for service and sales over distance, thanks to aligned eye-contact call center workstations.
Genuine eye-contact is very important when it comes to personal communications: it establishes rapport and conveys trust. We have a range of solutions, that will enable you to ‘look your customer straight into the eyes’. All the workstations deploy some sort of eye-contact alignment mechanism.
The 'Workstations' are used by the ‘Service Agents’, who are providing the service to the Kiosk User, from their remote location. The Agents can appear in front of the Kiosk user either in 2D or in 3D. This depends on the Workstation and on the Kiosk. In all cases, will the agents appear with aligned eye-contact.
Surface Pro i2i-CAM
Watch this clip
The 'Surface i2i-CAM' is an All in One Eye-contact device with
integrated MS Surface Pro computer. This practical unit - with
very small footprint - has everything on board to deliver the
perfect Service job as back-office Agent.
Watch this short presentation to understand the benefites and
uniqueness of this Eye-Contact Communicator.