01
Secure storage
Packages can be stored in an electronic locker until the intended recipient is ready to collect them.
PARCEL LOCKERS & DELIVERY MANAGEMENT
Parcel Locker Systems, Intelligent Parcel Locker
A service that gives customers choice. Teleportel parcel lockers and delivery management systems help automate mail and parcel package delivery through secure electronic locker technology.
A digital parcel locker system provides a convenient automated electronic locker system that securely stores packages until the recipient is ready to collect them.
Teleportel technology since 2001Secure live interaction, parcel delivery automation and transaction-support technology for customer-facing environments.
European reception & kiosk technology since 2001
Selected organizations using Teleportel solutions across European government, public-sector, corporate and institutional environments.
WHAT IS A PARCEL LOCKER?
An automated electronic locker system that securely stores packages
A parcel locker is a secure electronic storage system for mail and parcel package delivery. Instead of requiring a recipient to be present when a package arrives, the parcel can be placed in a locker for later collection.
02
Automated delivery
A digital parcel locker system can automate important parts of mail and parcel package delivery.
03
Customer choice
Parcel lockers give customers more flexibility over when they collect a delivered package.
04
Delivery management
Locker technology can form part of a wider delivery management system for handling incoming parcels.
DIGITAL PARCEL LOCKER SYSTEM
Automate mail and parcel package delivery
Electronic parcel lockers provide a practical way to receive, secure and manage packages without requiring a person to hand every parcel directly to its recipient.
The system can support the delivery process from package arrival through secure storage and collection, helping organizations create a more convenient parcel experience.
- Automated electronic locker storage
- Secure package handling
- Flexible recipient collection
- Mail and parcel delivery management
- Customer-facing self-service
- Digital interaction and transaction support
INTELLIGENT PARCEL LOCKERS
Convenient electronic parcel lockers with live interaction technology
Teleportel combines customer-facing technology with experience in high-quality live video interaction between a user and an agent, including support for transactions.
User
The person using the parcel locker or digital service can interact with the system at the point where assistance is needed.
Agent
A remote agent can provide live human interaction when a customer or user needs personal assistance.
Transactions
Teleportel's live interaction technologies have been developed to support customer-facing interactions and possible transactions.
INSTALLATIONS
View our solutionsA visitor kiosk that fits your space
HARDWARE OPTIONS
Complete touchscreen solutions
Combine Teleportel software with the touchscreen format that best matches your reception environment and visitor management process.
BY SECTOR
Visitor experiences for different environments
Reception requirements vary by location. Digital visitor management can support the way guests, patients, contractors and other visitors arrive in different environments.
HOLOGRAPHICAL REALITY™
Why the In-Wall™ feels different from a conventional video screen
Teleportel's patented 3D Holographical Reality™ is designed around presence rather than simply displaying a remote video feed. The receptionist appears life-sized and in 3D, with aligned eye contact, while the camera and screen remain outside the visitor's view.
The effect is intentionally different from ordinary 2D displays and from consumer “3D TV” concepts that require goggles. No glasses are needed. The objective is an immersive, authentic interaction in which the person on the other side feels much closer to being in the same room.
The sound is also positioned so that it seems to come from the person rather than from an obvious loudspeaker, reinforcing the overall sense of presence.
More About Holographical Reality™
IN-WALL™ EXAMPLES
3D reception kiosks customized for different environments
Teleportel In-Wall™ installations can be adapted around the architecture, reception workflow, branding and peripheral equipment required at each site.
PARCEL LOCKER SYSTEMS
How a parcel locker system supports the delivery process
A digital parcel locker can create a structured handover point between delivery, secure storage and recipient collection.
01
Package arrives
A delivered mail item or parcel enters the organization's delivery management process.
02
Package is stored
The parcel is placed in an electronic locker so it can remain securely stored until collection.
03
Recipient collects
The customer or recipient can collect the package from the locker at a convenient moment.
CUSTOMER CHOICE
Why organizations use electronic parcel lockers
Parcel lockers can reduce dependence on direct person-to-person package handover while giving recipients a convenient, secure place to collect deliveries.
Convenience
Recipients do not necessarily need to coordinate a face-to-face handover for every package.
Security
An electronic locker provides a defined storage point for packages awaiting collection.
Automation
Digital parcel locker systems can automate parts of the parcel delivery and collection workflow.
Choice
Customers gain more flexibility over the moment at which they collect their parcel.
Management
Organizations can incorporate lockers into a broader delivery management process.
Remote assistance
Live interaction technology can provide access to a remote agent when personal help is required.
TELEPORTEL SINCE 2001
Experience in one-to-one high-quality live video interaction
As a global market leader in this niche, Teleportel has accumulated experience and expertise since 2001 in one-to-one, high-quality live video interaction between a user and an agent whereby possible transactions are supported.
Over the years, Teleportel has developed a suite of highly secured Live Interaction Technologies and unique features for digital customer interaction.
More Information
Teleportel parcel locker systems combine secure electronic package storage, delivery management and customer-facing digital interaction to create a convenient parcel collection experience.
INTELLIGENT PARCEL LOCKER
Explore Teleportel parcel locker systems
Discover digital parcel lockers, automated package delivery and secure live interaction technology for customer-facing parcel services.
FAQ
Frequently asked questions about parcel lockers
Direct answers about parcel locker systems, electronic package storage and delivery management.
What is a parcel locker?
A parcel locker is an automated electronic locker system that securely stores packages until the recipient is ready to collect them.
What is a digital parcel locker system?
A digital parcel locker system uses electronic locker technology to support secure package storage, delivery and collection.
Can parcel lockers automate package delivery?
They can automate important parts of mail and parcel package delivery by providing a secure handover and storage point for packages awaiting collection.
Why are parcel lockers convenient?
They give recipients more choice over when they collect a package instead of requiring every delivery to be handed over directly in person.
Can a parcel locker be part of a delivery management system?
Yes. Electronic parcel lockers can form part of a wider process for receiving, storing and managing incoming mail and packages.
Can live video interaction support parcel locker users?
Teleportel has developed live interaction technologies that can connect a user with a remote agent when personal assistance or transaction support is required.
How long has Teleportel worked with live interaction technology?
Teleportel has accumulated experience and expertise in this niche since 2001.