Virtual Reception Hardware For Modern Offices

Our Innovative Kiosks & Workstations

Drastically lower your operational costs and overcome labor shortages with advanced reception hardware from Teleportel. Pair a warm welcome with maximum efficiency.

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Trusted By Organizations Where Reception Matters

Government Environments Enterprise Headquarters Multiple Locations Organizations

Industries and Use Cases

The flexibility of our platform makes it applicable across diverse market segments:

Corporate & Multi-nationals

Streamline visitor operations for both large multinationals and mid-sized enterprises with multiple locations through a centralized office reception system.

Security & High-Risk Zones

Applications tailored for screening, vetting, visual verification, and conclusive authentication before access to the building is granted.

Service & Sales Points

Efficient deployment of remote experts. A single specialized service agent can serve dozens of locations per day via the kiosk, supported by AI applications for repetitive questions where needed.

The Hardware: From 2D Kiosks to 3D Holographical Reality

To guarantee a flawless user experience, Teleportel delivers specially engineered equipment built for intensive corporate use that integrates seamlessly with your IT ecosystem.

01

Reception Kiosks

Robust and elegantly designed check-in terminals equipped with high-quality touchscreens and audio architecture. These kiosks form the foundation for modern visitor registration and smart reception applications across corporate and industrial environments.

02

3D Holographical Reality Kiosks

Our ultimate technological flagship solution. With this unique reception kiosk, the receptionist appears truly physically present in the room. The employee is displayed life-sized and in 3D, without any visible screen or camera. What sets this technology apart is the true aligned eye contact. Visitor and receptionist look each other straight in the eyes, ensuring an unparalleled natural and warm interaction identical to a live encounter.

03

Agent Workstations

An efficient remote reception relies entirely on the operator's workspace. Teleportel develops dedicated Agent Workstations. These enable your employees to appear in crystal-clear 2D or 3D video quality on the remote kiosk. Thanks to patented camera and mirror technology, the agent always maintains natural, aligned eye contact with the visitor, regardless of the distance.

04

Custom Tailored Hardware Peripherals

Every check-in process is unique. That is why we equip our systems with specifically selected peripherals to automate complete workflows:

  • Identification & Access: High-speed document scanning and ID verification, linked with automated badge printing and badge dispensing.
  • Logistics: Integration with intelligent parcel lockers for autonomous receiving and distribution of mail and parcel deliveries.
  • Building Management & Security: Hardware interfaces for opening doors and barriers remotely, or controlling complex security airlocks (SAS systems) to maintain strict protocols in high-security facilities.

Inclusivity and Accessibility (EU Accessibility Act)

Inclusivity is not an option; it is a requirement. Teleportel designs specific kiosks that are fully compliant with the European Accessibility Act (E.U. Accessibility Act). This means hardware ergonomics, screen heights, and interfaces are specifically optimized for comfortable use by individuals with disabilities and wheelchair users.

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The Solution for the Digital Transformation
of Your Welcome Experience

A warm welcome and strict efficiency do not have to be mutually exclusive. Since 2001, Teleportel has been the technical market leader in Reception Automation, seamlessly linking innovative technology with personal human contact. While traditional reception services struggle with rising labor costs and extreme labor shortages, Teleportel offers modular hardware solutions that drastically reduce your operational expenses without sacrificing hospitality.

Our systems are custom-built to perfectly align with the specific needs of your organization. Thanks to this extensive specialization, we have carved out a unique position in the market. We deliver exceptionally high added value combined with fast, efficient, and customer-focused service.

Teleportel develops specialized hardware and Reception Software specifically designed for the digital transformation of receptions, service points, and sales environments. Our approach is built on three technological pillars:

01

Digital Reception

Visitor Management

Fully automated systems for Visitor Registration, pre-registration, badging, and compliance.

02

AI Reception

Virtual Reception

Advanced software applications driven by artificial intelligence and interactive avatars for immediate, frontline assistance.

03

Remote Reception

Video Conference Reception

Live, high-quality, and highly secure peer-to-peer (P2P) video communication that allows a physical receptionist to serve visitors across multiple locations simultaneously from a central site.

Behind these solutions lies an ecosystem of no fewer than 54 dedicated building blocks developed by Teleportel. While these software components serve as the engine of every project, this page focuses specifically on the physical, high-end hardware infrastructure that makes this transformation possible.

Global Market Leadership

25 Years of Expertise & Global Market
Leadership in Numbers

2001

Pioneer in Video & Digital Reception

Establishment of Teleportel. As an absolute pioneer, we introduced the first advanced systems for video conferencing and digital reception to the European market.

10+ Years

Sustainable Customer Relationships

Our clients typically remain loyal to us for over a decade. This is the direct result of a rock-solid focus on service, mutual trust, and constant innovation.

30+ Countries

Worldwide

A proven and reliable international network. Teleportel hardware and software solutions have been successfully shipped to more than 30 countries.

5–11 Months

Unbeatable ROI

A spectacular financial advantage. Depending on your specific application, the entire investment in our high-end hardware is fully recovered within 5 to 11 months.

Why Choose Teleportel?

01

Addressing Labor Shortages

You no longer need to search for scarce reception staff for every single branch. A single receptionist can efficiently manage multiple locations simultaneously from a centralized workspace.

02

Drastic Cost Reduction

In an economy where wages and operational expenses keep rising, Teleportel cuts directly into your fixed overhead. The extremely short return on investment (ROI) immediately validates the business case.

03

Enhanced Security & Control

Full control over visitor flows. Visitors are only granted entry after conclusive verification, authentication, and registration via the kiosk and linked peripherals.

04

Strict GDPR Compliance

Manual paper visitor logs pose a privacy risk. Our visitor management software and secure hardware guarantee that personal data is processed in a fully secure and GDPR-compliant manner.

05

Consistent and Continuous Reception

No more unstaffed desks during breaks, illness, or holidays. You provide a consistently high level of service and uninterrupted, continuous operations at every location.

06

Seamless IT Integration

Our hardware and software do not operate as an isolated island. The platform integrates flawlessly with your existing IT ecosystem, including Windows environments, legacy databases, and current access control systems.

Frequently Asked
Questions (FAQ)

What is a kiosk?

A kiosk is an interactive, standalone hardware terminal specifically engineered to provide self-service functionalities in public or corporate spaces. Within Teleportel's suite of solutions, the reception kiosk serves as the primary physical touchpoint for visitors. It integrates high-end touchscreens, specialized audio hardware, and optional peripherals (such as badge printers and document scanners) to autonomously handle workflows like visitor registration, check-ins, and live remote communication with a centralized operator.

What is a 3D Holographical Reality kiosk?

A 3D Holographical Reality kiosk is a patented, high-end reception solution that displays a remote receptionist as a life-sized, three-dimensional hologram to the visitor. Unlike conventional video conferencing setups, this kiosk features no visible cameras or digital display screens. The underlying technology creates true aligned eye contact, allowing the visitor and the representative to look each other straight in the eyes. This eliminates the psychological barrier of a flat screen, replicating the experience of an authentic, physical, and warm face-to-face reception.
This is not just another kiosk. You must experience this personally to grasp the power of this unique technology. The 3D Holographical Reality Kiosks are undoubtedly the most advanced way to communicate over distance : the receptionist - residing in a remote location- seems physically present, appearing life-sized, in 3D and with genuine eye-contact. The receptionist seems physically present and most people do not realize that he or she is actually in another location. This is truly as good as being there !

What is an agent workstation?

An Agent Workstation is an ergonomically and technically advanced workspace developed specifically for receptionists or service agents operating from a remote, centralized location. This workstation is equipped with proprietary camera-and-mirror layouts alongside ultra-high-definition audio and video components. It allows the operator to project themselves in flawless 2D or 3D quality onto distant kiosks while ensuring they maintain continuous, aligned eye contact with the visitor—a critical requirement for natural, trust-building human interaction.

What custom tailored hardware peripherals are deployed?

These are specialized, physical add-on devices that Teleportel curates and integrates based on each client's unique operational workflow. Examples include high-speed passport and ID scanners, automated badge printing and dispensing units, and integrations with intelligent parcel lockers for autonomous package drop-offs and distribution. Additionally, it encompasses hardware control modules used to remotely operate automated doors, access barriers, and high-security airlock (SAS) systems to enforce strict facility protocols.

Where can this be used?

Teleportel’s hardware solutions are universally adaptable to any corporate, public, or industrial environment where visitor welcome, identification, service distribution, or security check-ins are required. Common deployment sites include the main lobbies of large multinationals and mid-sized enterprises utilizing a unified office reception system. They are also widely used in government facilities, municipal town halls, hospitals (healthcare environments), unstaffed sales or service points, logistics hubs (for automated truck driver check-in), self-storage facilities, and high-risk zones requiring absolute control over access verification.