PRE-REGISTRATION

General

The optional Pre-registration module is just one of the Teleportel Reception Building Blocks. This application can be used 'stand-alone' but can also be integrated with the other building blocks. This pre-registration application is aimed at identifying visitors in advance and allowing them to visit a specific person. This application is mainly focused on Safety and not so much on Hospitality. This is not an agenda management system. There is also no integration with Calendar or email applications.

How it works

The Host sends the Guest - by email - a link where the Guest registers. This link must be copy-pasted by the Host in the invitation email. It is also recommended to include this link on the website (example : www.yourcompany/preregistration) and/or to include this link in the 'Signature' of the email. The latter is highly is recommended.

Once the Guest has submitted the request, the Host will receive an email asking whether the visit has been approved or not. If the visit is approved, the Host selects the 'agree' button in the email. That looks like this:

< name > of < company > has registered and is requesting an access code.

OK SEND CODE or DO NOT SEND CODE

In case of non-consent, an email will be sent to the guest with the request to contact the host.

In case of consent (i.e OK SEND CODE) , the Guest receives an email with the visit information. The actual content of this e-mail is defined by you. This may include: how to get to our offices, parking options, public transport, safety measures (example: pandemic instructions), etc. A PIN code or a QR code can also be included in this email. Upon arrival at the reception, the Guest enters this PIN code (touch screen) or scans the QR code at the Reception Kiosk.

In both cases, a number of actions may be triggered, automatically, contingent on the processes and applications chosen by you. That may include: registration (in the visitor ledger), notification of the host (via email and/or text message SMS), opening the door, printing or issuing a badge, on-screen instructions of what is now expected of the visitor (i.e. take a seat in the waiting room, location of coffee or vending machine , etc.). This process is tailor-made to maximize your visitor's hospitality experience, exactly the way you want to design it.

Upon departure, the guest scans the QR code to sign out. If required, this can be linked with opening doors, speed gates, barriers, etc.