01
Audio conferencing
Connect multiple participants by voice for scheduled meetings, quick discussions and remote business communication.
CONFERENCE CALL SERVICES & ONLINE WEB CONFERENCING
Conference Call Services for Audio, Video & Online Web Meetings
Which conference call service is right for you? Modern services can bring together audio conferencing, face-to-face video meetings, group calls and online web conferencing for employees, customers, partners and visitors.
Conference call services compete on ease of use, participant capacity, audio and video quality, screen sharing and flexible access. From one-to-one sessions to larger groups, the right platform should make it simple to connect without adding unnecessary complexity.
One-to-one or group meetingsConnect colleagues, customers and other people through audio, video and browser-based communication.
European reception & kiosk technology since 2001
Selected organizations using Teleportel solutions across European government, public-sector, corporate and institutional environments.
WHAT IS ONLINE CONFERENCING?
Conference calling can combine audio, video and web conferencing
Audio conferencing focuses on voice communication, video conferencing adds a visual connection, and web conferencing can add screen sharing, presentations and browser-based collaboration. Businesses can choose the format that best fits each conversation.
02
Video conference calls
Add face-to-face video for more personal communication between employees, customers and business partners.
03
Web conferencing
Combine online meetings with audio, video, screen sharing and presentations for people working from different locations.
04
Group meetings
Use online conferencing for individual conversations as well as larger meetings involving distributed teams.
INSTALLATIONS
View our solutionsA visitor kiosk that fits your space
HARDWARE OPTIONS
Complete touchscreen solutions
Combine Teleportel software with the touchscreen format that best matches your reception environment and visitor management process.
BY SECTOR
Visitor experiences for different environments
Reception requirements vary by location. Digital visitor management can support the way guests, patients, contractors and other visitors arrive in different environments.
HOLOGRAPHICAL REALITY™
Why the In-Wall™ feels different from a conventional video screen
Teleportel's patented 3D Holographical Reality™ is designed around presence rather than simply displaying a remote video feed. The receptionist appears life-sized and in 3D, with aligned eye contact, while the camera and screen remain outside the visitor's view.
The effect is intentionally different from ordinary 2D displays and from consumer “3D TV” concepts that require goggles. No glasses are needed. The objective is an immersive, authentic interaction in which the person on the other side feels much closer to being in the same room.
The sound is also positioned so that it seems to come from the person rather than from an obvious loudspeaker, reinforcing the overall sense of presence.
More About Holographical Reality™
IN-WALL™ EXAMPLES
3D reception kiosks customized for different environments
Teleportel In-Wall™ installations can be adapted around the architecture, reception workflow, branding and peripheral equipment required at each site.
CHOOSING A SERVICE
What to look for in a conference call service
Conference calls are no longer limited to audio. Choosing a service is not only about price: consider how your employees, customers and partners actually use online meetings.
Audio & video quality
A clear and stable connection makes meetings easier and helps participants communicate naturally.
Number of participants
Make sure the service can handle your meeting size, from one-to-one calls to larger group sessions.
Ease of use
Joining a meeting should be quick and straightforward without complicated setup.
Video
Seeing the people you are speaking with can make online communication feel more direct and personal.
Screen sharing
Useful when participants need to present documents, applications, presentations or other information.
Different devices
Flexible access matters when participants join from computers, tablets or smartphones.
Website integration
Video through a website can create a direct communication channel for customers and other people outside the organization.
Everyday usability
The best solution provides the features you actually need without adding unnecessary complexity to daily communication.
FREE VS PAID
Free or paid conference calls?
A free conference call service can be perfectly suitable when you only need to bring a few people together from time to time. It keeps things simple and lets you get started without adding another expense.
Once online meetings become part of everyday business, priorities may change. You may need more meeting control, greater capacity, connections with other business tools or support when something goes wrong.
The right service is therefore not simply the one that is free. It is the one that fits your day-to-day communication needs and can keep up as those needs change.
- Meeting controls
- Participant capacity
- Business integrations
- Technical support
- Audio and video quality
- Simple participant access
FACE-TO-FACE ONLINE
Make conference calls more personal with video
A conference call is practical when several people need to talk. Adding video makes the conversation more direct by allowing participants to see facial expressions, reactions and gestures.
Remote teams
Video can help colleagues in different locations communicate in a more personal way.
Customer conversations
Face-to-face video can add personal interaction when discussing questions, services or information with customers.
Individual meetings
One-to-one video sessions can make remote conversations feel closer to meeting in the same room.
With a simple setup, joining a video meeting can be as easy as clicking a link or selecting a contact. You do not need to be in the same office to have a face-to-face conversation.
EXTERNAL VIDEO COMMUNICATION
Connect with people outside your organization
Video communication is not only useful for meetings between colleagues. Businesses can also use it to stay in touch with customers, suppliers, partners and visitors.
When video communication is available directly through a website, people can connect without having to install additional software or learn a new platform. This can make it easier to start a conversation when someone needs help or wants to speak to the right person.
- Remote reception
- Customer support
- Online consultations
- Visitor assistance
EVERYDAY BUSINESS COMMUNICATION
Conference calls are part of a wider communication workflow
Businesses increasingly use a mix of email, messaging, video calls and online reception depending on who they need to reach and how they want to communicate.
Internal communication
Video calls can help teams work together when employees are based in different offices or remote locations.
External communication
Website-based video can connect customers, suppliers, partners or visitors directly with an employee.
Personal communication
Video provides a more personal way to communicate without requiring everyone to be physically present in the same place.
CHOOSING THE RIGHT SOLUTION
Which conference call solution is right for your business?
The right conference call service depends on how your business uses video communication. A small team with occasional meetings has different needs from a company using video every day with employees, customers or visitors.
Consider frequency
Think about how often employees or teams use audio and video calls as part of normal business communication.
Consider meeting size
Determine how many people typically need to join, from individual conversations to larger group meetings.
Consider external users
Decide whether the solution also needs to connect customers, visitors, suppliers or partners outside your organization.
AUDIO + VIDEO + WEB
Conference call services for modern business communication
Online conference calling can combine audio conferencing, video meetings, web conferencing and external communication in one connected business workflow.
Audio Conferencing
Connect multiple participants by voice for scheduled meetings, quick discussions and remote communication.
Video Conference Calls
Add face-to-face video to conversations between employees, customers and business partners.
Online Web Conferencing
Combine video, audio and screen sharing for participants working from different locations.
One-to-One & Group Calls
Support individual conversations as well as meetings involving larger groups and distributed teams.
Remote Team Collaboration
Help employees communicate and collaborate without travelling for every meeting.
Customer Video Communication
Extend video beyond internal meetings to customers, visitors, suppliers and partners.
CONFERENCING FORMATS EXPLAINED
Audio conferencing vs video conferencing vs web conferencing
Businesses do not necessarily need to choose only one format. The appropriate method depends on what participants need to accomplish during the conversation.
01
Audio conference
Best suited to voice-focused conversations where participants mainly need to talk and listen.
02
Video conference
Adds a visual connection when face-to-face interaction can improve the conversation.
03
Web conference
Extends the meeting with browser-based communication, screen sharing, presentations and online collaboration.
A business might use a quick audio call for a short discussion, video for a face-to-face conversation, or web conferencing when people need to share information and collaborate online.
BROWSER-BASED VIDEO
Browser-based video communication for customers and visitors
Business video communication can extend beyond conference rooms and scheduled online meetings. Browser-based video can give customers or visitors a direct way to contact an employee through a company website or another digital touchpoint.
This can support remote customer service, virtual reception, consultations and other situations where an organization wants to provide personal assistance to someone outside the company.
Discuss Your Video Communication
QUICK ANSWERS
Conference call services explained
Direct answers about audio conferencing, video meetings, web conferencing and external business communication.
What is audio conferencing?
Audio conferencing connects multiple participants primarily through voice communication.
What is video conferencing?
Video conferencing adds a visual connection so participants can communicate face-to-face from different locations.
What is web conferencing?
Web conferencing can combine online audio and video meetings with screen sharing, presentations and browser-based communication.
Can conference calls support groups?
Yes. Online conferencing can support one-to-one conversations as well as larger group meetings.
Can video connect customers?
Yes. Video communication can extend beyond employees to customers, visitors, suppliers and business partners.
Can video work through a website?
Browser-based video can provide a direct communication channel through a company website or other digital touchpoint.
The best conference call service is the one that fits how your organization communicates: easy to use, suitable for your meeting size, and equipped with the audio, video, web conferencing or external communication features you actually need.
TELEPORTEL VIDEO COMMUNICATION
Explore face-to-face video communication with Teleportel
Teleportel makes it possible to connect people by video through a website, kiosk or remote reception point. It can support everyday business communication as well as helping visitors and customers from a distance.
FAQ
Frequently asked questions about conference call services
Answers about free conference calls, audio, video, web conferencing and browser-based communication.
What is a conference call service?
A conference call service connects two or more people remotely through audio, video or online web conferencing. Depending on the service, it can also include screen sharing and other collaboration features.
What should I look for in a conference call service?
Consider audio and video quality, participant capacity, ease of use, video support, screen sharing, device access and whether you need website or external-user communication.
Are free conference call services suitable for business?
They can be suitable for occasional or straightforward meetings. Businesses using online meetings every day may need more capacity, meeting controls, integrations or technical support.
What is the difference between audio and video conferencing?
Audio conferencing focuses on voice communication. Video conferencing adds a visual connection so participants can see one another during the conversation.
What is online web conferencing?
Web conferencing can combine audio and video with browser-based features such as screen sharing, presentations and online collaboration.
Can conference calls be used for one-to-one meetings?
Yes. Online conferencing can support individual sessions as well as larger group meetings.
Can businesses use video to communicate with customers and visitors?
Yes. Video can be used beyond internal meetings to communicate with customers, suppliers, partners and visitors.
Can video communication work directly through a website?
Yes. Browser-based video can give people outside an organization a direct way to contact an employee through a website or another digital touchpoint.
What can browser-based customer video communication be used for?
It can support remote customer service, virtual reception, consultations and other situations where personal assistance is useful.