Multi-Site Reception Management

One Reception Team. Multiple Locations. One Consistent Visitor Experience.

Manage reception services across multiple offices _ even across different countries and using different languages - from one centralized platform while keeping a personal welcome experience at every location and being in full control all the time. Exactly as if a human receptionist would be on-site in every single location.

Smart Visitor Welcome Experience

One receptionist can welcome visitors across different offices using smart kiosks, live video communication and centralized visitor management.

3 Key Benefits

01

One reception team serving multiple sites

Centralize your reception operations and allow one team to professionally welcome visitors in different buildings, cities or countries. The team can be in one location or can be distributed over different locations.

02

Consistent visitor experience everywhere

Every visitor receives the same high-quality welcome process, whether they arrive at headquarters, a branch office or an international location.

03

Reduce operational costs

Optimize reception resources by combining self-service kiosks, remote assistance and centralized reception teams.

How does it work?

Live-Video-Reception
01

Visitor arrives at any location

Visitors enter your office, factory or building and are welcomed by a smart reception kiosk.
Locations can include:
✓ headquarters, ✓ branch offices, ✓ international sites, ✓ unmanned receptions

02

Visitor starts the reception process

The visitor can:
✓ register digitally, ✓ select the person or department to visit, ✓ scan a QR invitation, ✓ request assistance
The system automatically identifies the correct workflow for that location.

03

Central reception team connects remotely

A receptionist receives the request and connects instantly through a securely encrypted, high-quality, P2P, live video connection.
The receptionist can:
✓ welcome the visitor personally, ✓ verify visitor information, ✓ contact the employee, ✓ provide instructions, ✓ manage multiple locations from one dashboard

04

Complete visitor handling

After verification, the system can automatically:
✓ notify the host, ✓ print or issue visitor badges, ✓ open doors, ✓ update visitor records, ✓ synchronize with other systems

Use Cases

Companies with multiple offices

International organizations

Headquarters with satellite locations

Manufacturing companies

Logistics centers

Business parks

Customer Service and Sales points

Shared office buildings

Unmanned reception areas

Hybrid workplaces

Platform Capabilities

Typical Features

Explore the core tools that help your reception team manage visitors across every location from one smart platform.

Central reception dashboard

Multi-location management

Live video receptionist

Visitor self-service kiosks

Digital visitor registration

Multi-language support

Smart visitor routing

Remote assistance

Access control integration

Visitor analytics & reporting

Intelligent Queu management

Can be integrated with ticketing systems

FAQ

FAQ Question Icon

Multi-site reception management allows organizations to manage visitors and reception services across several offices using one centralized platform and reception team.

Yes. One receptionist can support multiple offices through live video connections, smart visitor kiosks and centralized visitor management software.

Visitors connect through a video-enabled reception kiosk. The receptionist can see, speak with and assist the visitor in real time. If the customer prefers, the video communication can be replaced or be completed by a VoiP telephone connection (audio only).

No. Companies can combine unmanned reception areas with a centralized reception team that supports all locations remotely.

Yes. Every single location can have its own:
✓ branding, ✓ language, ✓ visitor workflows, ✓ access rules, ✓ notification settings
while being managed from one central platform.

Yes. Multi-language support and cloud technology allow companies to manage reception services across countries and time zones.

Manage all your receptions
from one central location

Discover how Multi-Site Reception Management helps your organization
reduce costs while delivering a better visitor experience everywhere.

Discover what this can do for your organisation
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