Digital Reception for Healthcare & Senior Care Facilities
Patients arriving at a hospital or clinic may be stressed or unfamiliar with digital check-in procedures. Traditional self-service kiosks can therefore be difficult for elderly patients, international visitors or people with limited mobility. A Live Video Reception combines Reception Automation with immediate human assistance when needed.
Teleportel Reception Kiosks are also well suited to senior care facilities, where visitors may be less familiar with computers or conventional self-service kiosks. Personal Contact Kiosks provide the convenience of digital technology while keeping human assistance immediately accessible.
- Human Assistance via Live Video: When a patient needs help, the Video Call Kiosk can immediately establish a Live Video connection with a centralized reception employee or specialized healthcare contact center.
- Step-by-Step Assistance: The remote employee can guide the patient through the Visitor Registration and identification process, reducing uncertainty while allowing healthcare organizations to use valuable staff more efficiently.
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