Best customer experience for service and sales over distance, thanks to aligned eye-contact call center workstations.
Genuine eye-contact is very important when it comes to personal communications: it establishes rapport and conveys trust. We have a range of solutions, that will enable you to ‘look your customer straight into the eyes’. All the workstations deploy some sort of eye-contact alignment mechanism.
The 'Workstations' are used by the ‘Service Agents’, who are providing the service to the Kiosk User, from their remote location. The Agents can appear in front of the Kiosk user either in 2D or in 3D. This depends on the Workstation and on the Kiosk. In all cases, will the agents appear with aligned eye-contact.
This is the flag-ship unit and top-of-the line of the Workstations . Complete table with build-in equipment. Based on 24 inch display and can optionally be equiped with second 24 touch screen, integrated in the table. High finishing (HiMax – like Corean). Generates the very best 2D and 3D images. Is supplied with suitable back-ground (for best 3D effect) and with specialized lighting. Required floorspace is 120 cm x 250 cm.